SAETA (Sociedad Anónima Ecuatoriana de Transportes Aéreos) was a privately held airline of Ecuador, which began operations in the 1960s and during its heyday in the 1990s flew to numerous destinations in North and South America from its base in Guayaquil. The collapse of Ecuador's economy in the late 1990s forced this airline to cease operations in February 2000.

Saeta was born with the firm intention of being a bond that promotes tourism and trade fruitful exchange between peoples.

Since its inception, approached each other to the Ecuadorian cities, and then unite with the countries of America, today, are bound to the 5 continents thanks to strategic alliances with major airlines worldwide.

Saeta, Ecuador's largest airline, has developed significantly in the field of commercial aviation, recognizing the critical importance of tourism as a tool for growth and progress.

New challenges, innovative projects and a commitment to service excellence oriented, mark the route of Saeta.

Historic Preview:

Flight coupons issued by SAETA
May request a refund of unused coupons provided they do not have the fare restriction that limits the value of a refund. There are also coupons by paying a penalty / administration fee may be refundable.
Flight coupons purchased through a travel agency should contact the same agency where the ticket was purchased. Agencies are authorized to process refunds sold through his office. For those who were flying to Japan they can contact a agency represents the Japan Flights.

Flight coupons that are purchased in a sales office SAETA, you can request a refund:

In person at any office SAETA Sales.
By registered mail or by courier:

If sent to Head Office via courier service recommended. We also suggest that to expedite the refund process, your request is issued where you purchased your airticket.

Required Documentation.
If you request a refund either in person or mail, please include:

The / the coupon (s) of flight (s) not used (s) including the cover
Photocopy of identity card / passport.
Their full names
Multimilla Customer Number (if owned)
Address office / home
Office phone number / address
Authorization letter if you want the refund value is made   out to another person.
Repay securities.

The securities to repay his / tickets are processed in the same form of original payment. Under penalty under rule of the fare.
Sales paid by credit card are credited to the same account in about 3 weeks. (Depending on the billing cycle of the card).
Refunds paid in cash / check will be made   approximately 20 days and can remove the check at the site requested a refund in person.
If a ticket is paid through a PTA, the refund will be issued to the purchaser of PTA.

Lost Tickets / Lost.

In case of lost tickets / lost you can report it immediately to the nearest Sales Office of Saeta fill all the required information from the Lost Ticket Application.
The waiting period from the date of receipt of application is 120 days. If the 120 day period, the ticket has not been used will be issued a refund less a processing fee of $ 60.00 Lost Ticket.

If the passenger has purchased a one way ticket to complete your trip will be reimbursed one-way fare paid minus $ 60.00.
For reimbursement of lost tickets and not going to use rules apply each fee and the fee of USD 60.00

Offices:

Guayaquil | Quito | Manta | Cuenca | Galapagos | Ambato | Ibarra | Loja | Miami | New York | Los Angeles | Chicago | Santiago | Lima | Caracas | Bogotá | La Paz | Santa Cruz | Cochabamba | Italia

Airline in bankruptcy since 2000

Guayaquil HOME MOTHER: AV. C. J. Arosemena KM. 2.5
TELFS: (5934) 205115/200277
FAX: (5934) 201153/201220
RESERVATIONS: (5934) 200600/200614
SITA: HDQVPEEH - HDQVCEH
WEB PAGE: www.saeta.com.ec
E-MAIL: ehbuzon@saeta.com.ec

VENTAS WORKSHOP: 9 Y DE LOS RIOS OCTUBRE 2002
TELFS: (5934) 296111/296396
FAX: (5934) 296397
SITA: GYEGVEH

AEROPUERTO: AV. DE LAS AMERICAS
TELFS: (5934) 286909/290005
FAX: (5934) 397081
SITA: GYEKKEH

POSITION:
TELFAX: (5934) 281315
SITA: GYEFFEH

SERVICE aboard:
TELF: (5934) 282448
SITA: GYESPEH

MANTENIMIENTO:
TELFS: (5934) 296117/296114
FAX: (5934) 293685
SITA: GYEMMEH

AIRPORT: AV. SPAIN AND ELIA Liut
TELEFS: (5937) 800239/804033
FAX: (5937) 861148
SITA: CUEOOEH

Galapagos MALECON CHARLES DARWIN AND WOLF Teodoro ESQ.
TEL: (5935) 520156
FAX: (5935) 520394
ATO: (5935) 520229
Ambato BOLIVAR AND WALK 1752 MONTALVO COM. CATHEDRAL
TELFS: (5933) 826147/825028
FAX: (5937) 825052
Ibarra and Pedro Moncayo 640 OLMEDO
TEL: (5936) 957668
FAX: (5936) 957667
Loja AZUAY 1661 and av. UNIVERSITY
Telfax: (5937) 581945
Miami OFFICE:
7200 N.W. 19TH ST.
CORPORATE CENTER DR. SUITE 501
MIAMI, FL. 33126
PHONE: (305) 477 2104
FAX: (305) 477 3945
RVAS: (305) 477 3947
Reservations and information: USA / CANADA: 1-800-82-BOLT
SITA: MIAGGEH
AIRPORT:
PHONE: (305) 526 3310/526 6613
FAX: (305) 871 4345
SITA: MIAFKEH / MIAOOEH

CHARGE:
PHONE: (526) 716 8605/716 8606
FAX: (526) 716 8606
SITA: MIAFKEH

ADMINISTRATION AND SALES REPUBLIC OF SALVADOR # 800, EDIF. COLON ADMIRAL
TELFS: (5932) 254510/253089/253090
FAX: (5932) 255918

RESERVATIONS: (5932) 502706/502714
SITA: UIOAXEH

POINT OF SALES: COLON AND AMAZON LOCAL 6 EDIF. SPAIN
TELFS: (5932) 564969

AIRPORT: AV. AMAZON AND THE PRESS
TELFS: (5932) 265766/441506
FAX: (5932) 441507
SITA: UIOGAEH

CHARGE:
Telfax: (5932) 247021
SITA: UIOAXEH

Flight Attendants:
TEL: (5934) 258085
FAX: (5932) 253293
SITA: UIOXVEH

Manta AV. 4TH. E /. 12 AND 13
Telfax: (5932) 621973/625691
BENIGN Basin BAD 727, EDIF. THE GALEON - GROUND FLOOR
TELFS: (5937) 839090/831312/831157
FAX: (5937) 835113
SITA: CUESSEH

New York OFFICE:
500 FIFTH AVENUE, SUITE 1421,
NEW YORK, NY. 10110
PHONE: (212) 302 0004
FAX: (212) 302 4608
SITA: NYCGEH
AIRPORT:
PHONE: (718) 632 5245
FAX: (718) 917 5623
SITA: JFKKKEH

Los Angeles SKYVIEW CENTER 6033 WEST
CENTURY BLVD., SUITE 375
LOS ANGELES, CA. 90045
TELFS: (310) 670 0807/670 0809
FAX: (310) 670 2058
SITA: LAXSSEH
Chicago 6N, MICHIGAN AVENUE, SUITE 1318
CHICAGO, IL. 60602
PHONE: (312) 701 0200/701 0402
Santiago OFFICE:
SANTA MAGDALENA 75, CLERK. 410 PROVIDENCI A
TELFS: (562) 334 4427/334 4428/335 1547
FAX: (562) 334 4425
SITA: SCLGGEH / SCLTOEH / SCLZZEH
ATO SCL:
PHONE: (562) 690 1112
FAX: (562) 690 1111
SITA: SCLKKEH

Lima OFFICE:
ANDALUSIA 174, Miraflores, Lima 18
TELFS: (511) 422 0889/422 1710/422 1715/422 1729
FAX: (511) 422 6919
SITA: LIMGGEH
ATO LIM:
PHONE: (511) 452 2624
FAX: (511) 452 2419
SITA: LIMOOEH

SAETA.com.ec - 2012